/* ============================================
   Allo360 Dashboard — Ringover-style UI
   ============================================ */

:root {
    --dash-bg: #f9fafb;
    --dash-sidebar-width: 56px;
    --dash-panel-width: 360px;
    --dash-sidebar-bg: #213756;
    --dash-sidebar-active: rgba(255, 255, 255, 0.15);
    --dash-sidebar-hover: rgba(255, 255, 255, 0.08);
    --dash-panel-shadow: 2px 0 8px rgba(0, 0, 0, 0.04);
    --dash-call-btn: #316BFF;
    --dash-call-btn-hover: #2859d6;
    --dash-hangup: #e74c3c;
    --dash-green: #22c55e;
    --dash-blue: #316BFF;
    --dash-gray: #8e9bae;
    --dash-text-dark: #213756;
    --dash-text-light: #5f6c7b;
    --dash-border: #e5e9ef;
    --dash-radius: 12px;
}

/* ---- Layout ---- */
.dash-layout {
    display: flex;
    height: 100vh;
    overflow: hidden;
    background: var(--dash-bg);
}

/* ---- Sidebar ---- */
.dash-sidebar {
    width: var(--dash-sidebar-width);
    min-width: var(--dash-sidebar-width);
    background: var(--dash-sidebar-bg);
    display: flex;
    flex-direction: column;
    align-items: center;
    padding: 12px 0;
    z-index: 10;
}

.dash-sidebar__logo {
    width: 40px;
    height: 40px;
    border-radius: 10px;
    background: var(--dash-blue);
    display: flex;
    align-items: center;
    justify-content: center;
    color: #fff;
    font-size: 1.1rem;
    margin-bottom: 20px;
    text-decoration: none;
}
.dash-sidebar__logo:hover {
    background: var(--dash-call-btn-hover);
    color: #fff;
}

.dash-sidebar__nav {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 4px;
    flex: 1;
}

.dash-sidebar__icon {
    width: 40px;
    height: 40px;
    border-radius: var(--dash-radius);
    display: flex;
    align-items: center;
    justify-content: center;
    color: rgba(255, 255, 255, 0.5);
    font-size: 1.15rem;
    text-decoration: none;
    transition: all 0.15s ease;
    position: relative;
    cursor: pointer;
}
.dash-sidebar__icon:hover {
    background: var(--dash-sidebar-hover);
    color: #fff;
}
.dash-sidebar__icon.active {
    background: var(--dash-sidebar-active);
    color: #fff;
}

.dash-sidebar__badge {
    position: absolute;
    top: 2px;
    right: 2px;
    width: 16px;
    height: 16px;
    border-radius: 50%;
    background: #e74c3c;
    color: #fff;
    font-size: 0.6rem;
    font-weight: 700;
    display: flex;
    align-items: center;
    justify-content: center;
    line-height: 1;
}

.dash-sidebar__bottom {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 8px;
    margin-top: auto;
    padding-top: 12px;
}

.dash-sidebar__avatar {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.2);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.75rem;
    font-weight: 700;
    color: #fff;
    position: relative;
    cursor: pointer;
    text-decoration: none;
}
.dash-sidebar__avatar::after {
    content: '';
    position: absolute;
    bottom: 0;
    right: 0;
    width: 10px;
    height: 10px;
    border-radius: 50%;
    background: var(--dash-green);
    border: 2px solid var(--dash-sidebar-bg);
}

/* ---- Panel (Dialer) ---- */
.dash-panel {
    width: 320px;
    min-width: 320px;
    background: #f0f3fa;
    display: flex;
    flex-direction: column;
    box-shadow: -1px 0 0 var(--dash-border);
    z-index: 5;
    overflow-y: auto;
    padding: 8px;
    gap: 4px;
}

/* Panel top (extension + SIP status) */
.dash-panel__top {
    padding: 4px 8px;
}

/* Dialer view layout */
.dash-dialer-view {
    display: flex;
    flex-direction: column;
    flex: 1;
    gap: 8px;
}

/* White card container for dialer content (Ringover-style) */
.dash-dialer__card {
    background: #fff;
    border-radius: 24px;
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

/* Dialer input (Ringover: 60px height, centered, 22px bold) */
.dash-dialer__input-wrapper {
    padding: 16px 16px 0;
}
.dash-dialer__input-container {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 0 12px;
    border: 1px solid rgba(197, 207, 231, 1);
    border-radius: 8px;
    background: #fff;
    transition: border-color 0.2s;
    height: 56px;
}
.dash-dialer__input-container:focus-within {
    border-color: var(--dash-blue);
    background: #fff;
}
.dash-dialer__flag {
    flex-shrink: 0;
    line-height: 1;
    display: flex;
    align-items: center;
}
.dash-dialer__input {
    flex: 1;
    border: none;
    outline: none;
    font-size: 1.25rem;
    font-weight: 700;
    font-family: inherit;
    color: var(--dash-text-dark);
    background: transparent;
    text-align: center;
    height: 100%;
    min-width: 0;
}
.dash-dialer__input::placeholder {
    color: var(--dash-text-light);
    font-weight: 400;
    font-size: 0.85rem;
}
.dash-dialer__backspace {
    background: none;
    border: none;
    color: var(--dash-gray);
    cursor: pointer;
    padding: 4px;
    font-size: 1rem;
    display: none;
    flex-shrink: 0;
}
.dash-dialer__backspace.visible {
    display: block;
}

/* Number type label */
.dash-dialer__number-type {
    padding: 4px 16px 0;
    font-size: 0.72rem;
    color: var(--dash-text-dark);
    font-weight: 600;
    display: none;
    text-align: center;
}
.dash-dialer__number-type span {
    color: var(--dash-text-light);
    font-weight: 400;
}
.dash-dialer__number-type.visible {
    display: block;
}

/* Keypad (Ringover: 3-col grid, gap 4px, margin 16px top/bottom) */
.dash-dialer__keypad {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 4px;
    padding: 16px 16px 4px;
}
.dash-dialer__key {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    height: 52px;
    border-radius: 8px;
    border: none;
    background: transparent;
    cursor: pointer;
    transition: background 0.15s;
    user-select: none;
    -webkit-tap-highlight-color: transparent;
    gap: 1px;
}
.dash-dialer__key:hover {
    background: rgba(240, 243, 250, 1);
}
.dash-dialer__key:active {
    background: rgba(49, 107, 255, 0.08);
    transform: scale(0.96);
}
.dash-dialer__key-digit {
    font-size: 1.5rem;
    font-weight: 500;
    color: var(--dash-text-dark);
    line-height: 1;
}
.dash-dialer__key-letters {
    font-size: 0.6rem;
    font-weight: 500;
    color: var(--dash-text-light);
    letter-spacing: 0.06em;
    text-transform: uppercase;
    min-height: 10px;
    line-height: 1;
}

/* Dialer actions / call button row (3-column like Ringover) */
.dash-dialer__actions {
    display: grid;
    grid-template-columns: 1fr 1fr 1fr;
    place-items: center;
    padding: 8px 16px 16px;
    gap: 8px;
}
.dash-dialer__action-side {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    border: none;
    background: rgba(240, 243, 250, 1);
    color: var(--dash-text-light);
    font-size: 1rem;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.15s;
}
.dash-dialer__action-side:hover {
    background: rgba(197, 207, 231, 0.5);
    color: var(--dash-text-dark);
}
.dash-dialer__call-btn {
    width: 56px;
    height: 56px;
    border-radius: 50%;
    border: none;
    background: var(--dash-green);
    color: #fff;
    font-size: 1.3rem;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s;
}
.dash-dialer__call-btn:hover {
    background: #1db954;
    transform: scale(1.05);
}

/* Number picker bar (Ringover-style: light blue bg, flag + number) */
.dash-dialer__number-picker {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    padding: 10px 16px;
    background: rgba(100, 181, 246, 0.2);
    border-radius: 12px;
    cursor: pointer;
    transition: background 0.15s;
}
.dash-dialer__number-picker:hover {
    background: rgba(100, 181, 246, 0.3);
}
.dash-dialer__number-flag {
    line-height: 1;
    display: flex;
    align-items: center;
}
.dash-dialer__number-value {
    font-size: 0.85rem;
    font-weight: 600;
    color: rgb(100, 181, 246);
    letter-spacing: 0.3px;
}
.dash-dialer__number-chevron {
    font-size: 0.7rem;
    color: rgb(100, 181, 246);
    opacity: 0.7;
}

/* "Appeler avec" popup (Ringover-style) */
.callwith-popup {
    background: #fff;
    border-radius: 16px;
    box-shadow: 0 8px 32px rgba(0,0,0,0.15);
    overflow: hidden;
    border: 1px solid var(--dash-border);
}
.callwith-popup__header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 14px 16px 10px;
}
.callwith-popup__title {
    font-size: 1rem;
    font-weight: 700;
    color: var(--dash-text-dark);
}
.callwith-popup__close {
    width: 28px;
    height: 28px;
    border-radius: 6px;
    border: none;
    background: none;
    color: var(--dash-gray);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.85rem;
    transition: all 0.15s;
}
.callwith-popup__close:hover {
    background: var(--dash-bg);
    color: var(--dash-text-dark);
}
.callwith-popup__section {
    font-size: 0.7rem;
    font-weight: 700;
    color: var(--dash-text-light);
    text-transform: uppercase;
    letter-spacing: 0.05em;
    padding: 6px 16px;
    background: var(--dash-bg);
}
.callwith-popup__list {
    padding: 4px 0;
}
.callwith-popup__item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 16px;
    cursor: pointer;
    transition: background 0.1s;
}
.callwith-popup__item:hover {
    background: #f3f6fc;
}
.callwith-popup__item.active {
    background: rgba(100, 181, 246, 0.12);
}
.callwith-popup__item-flag {
    flex-shrink: 0;
    line-height: 1;
    display: flex;
    align-items: center;
}
.callwith-popup__item-number {
    flex: 1;
    font-size: 0.85rem;
    font-weight: 600;
    color: var(--dash-text-dark);
}
.callwith-popup__item.active .callwith-popup__item-number {
    color: var(--dash-blue);
}
.callwith-popup__item-icon {
    font-size: 0.8rem;
    color: var(--dash-gray);
    opacity: 0;
    transition: opacity 0.15s;
}
.callwith-popup__item:hover .callwith-popup__item-icon {
    opacity: 1;
    color: var(--dash-blue);
}

/* ===== Aircall-style Active Call ===== */
.ac-call {
    flex: 1;
    display: flex;
    flex-direction: column;
    background: linear-gradient(180deg, #f0f4ff 0%, #e8eef8 100%);
}
.ac-call__top {
    display: flex;
    flex-direction: column;
    align-items: center;
    padding: 32px 20px 24px;
}
.ac-call__avatar {
    width: 56px;
    height: 56px;
    border-radius: 50%;
    background: var(--dash-blue);
    display: flex;
    align-items: center;
    justify-content: center;
    color: #fff;
    font-size: 1.4rem;
    margin-bottom: 12px;
}
.ac-call__number {
    font-size: 1.2rem;
    font-weight: 700;
    color: var(--dash-text-dark);
}
.ac-call__contact {
    font-size: 0.82rem;
    color: var(--dash-text-light);
    margin-top: 2px;
}
.ac-call__timer {
    font-size: 0.85rem;
    font-weight: 600;
    color: var(--dash-blue);
    margin-top: 8px;
    padding: 4px 12px;
    background: rgba(49, 107, 255, 0.08);
    border-radius: 20px;
}

/* Action buttons (Mute, Hold, Keypad, Rec) */
.ac-call__actions {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 4px;
    padding: 16px 16px;
}
.ac-call__action {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 6px;
    padding: 12px 4px;
    border: none;
    background: none;
    cursor: pointer;
    border-radius: 10px;
    transition: background 0.15s;
    font-family: inherit;
}
.ac-call__action:hover {
    background: rgba(255, 255, 255, 0.6);
}
.ac-call__action span {
    font-size: 0.68rem;
    font-weight: 600;
    color: var(--dash-text-dark);
}
.ac-call__action-icon {
    width: 44px;
    height: 44px;
    border-radius: 50%;
    background: #fff;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.1rem;
    color: var(--dash-text-dark);
    box-shadow: 0 1px 3px rgba(0,0,0,0.08);
    transition: all 0.15s;
}
.ac-call__action.active .ac-call__action-icon {
    background: var(--dash-blue);
    color: #fff;
}
.ac-call__action.disabled {
    opacity: 0.4;
    cursor: not-allowed;
}

/* Bottom action buttons (Notes, Tags, Assign) */
.ac-call__bottom-actions {
    display: flex;
    gap: 8px;
    padding: 0 16px 16px;
}
.ac-call__bottom-btn {
    flex: 1;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 5px;
    padding: 10px 8px;
    border: 1px solid var(--dash-border);
    border-radius: 8px;
    background: #fff;
    font-size: 0.72rem;
    font-weight: 600;
    color: var(--dash-text-dark);
    cursor: pointer;
    transition: all 0.15s;
    font-family: inherit;
}
.ac-call__bottom-btn:hover {
    border-color: var(--dash-blue);
    color: var(--dash-blue);
}
.ac-call__bottom-btn i {
    font-size: 0.8rem;
}
.ac-call__bottom-btn.disabled {
    opacity: 0.4;
    cursor: not-allowed;
}

/* Hangup */
.ac-call__hangup-row {
    display: flex;
    justify-content: center;
    padding: 16px 0 24px;
    margin-top: auto;
}
.ac-call__hangup-btn {
    width: 56px;
    height: 56px;
    border-radius: 50%;
    border: none;
    background: var(--dash-hangup);
    color: #fff;
    font-size: 1.3rem;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s;
    box-shadow: 0 4px 14px rgba(231, 76, 60, 0.35);
}
.ac-call__hangup-btn:hover {
    background: #c0392b;
    transform: scale(1.06);
}
.ac-call__hangup-btn i {
    transform: rotate(135deg);
}

/* ---- Incoming Call Overlay ---- */
.dash-incoming-call {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0, 0, 0, 0.5);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 1000;
}
.dash-incoming-call__card {
    background: #fff;
    border-radius: 20px;
    padding: 32px;
    text-align: center;
    width: 320px;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.2);
    animation: incomingPulse 2s infinite;
}
.dash-incoming-call__avatar {
    width: 64px;
    height: 64px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--dash-blue), #5b8def);
    display: flex;
    align-items: center;
    justify-content: center;
    color: #fff;
    font-size: 1.6rem;
    margin: 0 auto 16px;
}
.dash-incoming-call__number {
    font-size: 1.1rem;
    font-weight: 600;
    color: var(--dash-text-dark);
    margin-bottom: 4px;
}
.dash-incoming-call__label {
    font-size: 0.85rem;
    color: var(--dash-text-light);
    margin-bottom: 24px;
}
.dash-incoming-call__actions {
    display: flex;
    gap: 16px;
    justify-content: center;
}
.dash-incoming-call__reject {
    width: 56px;
    height: 56px;
    border-radius: 50%;
    border: none;
    background: var(--dash-hangup);
    color: #fff;
    font-size: 1.3rem;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s;
}
.dash-incoming-call__reject:hover {
    background: #c0392b;
    transform: scale(1.1);
}
.dash-incoming-call__accept {
    width: 56px;
    height: 56px;
    border-radius: 50%;
    border: none;
    background: var(--dash-green);
    color: #fff;
    font-size: 1.3rem;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s;
}
.dash-incoming-call__accept:hover {
    background: #219a52;
    transform: scale(1.1);
}
@keyframes incomingPulse {
    0%, 100% { box-shadow: 0 20px 60px rgba(0, 0, 0, 0.2); }
    50% { box-shadow: 0 20px 60px rgba(49, 107, 255, 0.3); }
}

/* ---- Main Content ---- */
.dash-main {
    flex: 1;
    overflow-y: auto;
    padding: 24px 28px;
    background: var(--dash-bg);
}

/* ===== Activity Feed Header ===== */
.feed-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 24px;
}
.feed-header__left {
    display: flex;
    align-items: center;
    gap: 12px;
}
.feed-header__title {
    font-size: 1.5rem;
    font-weight: 700;
    color: var(--dash-text-dark);
    margin: 0;
}
.feed-header__live-badge {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 4px 10px;
    background: rgba(34, 197, 94, 0.1);
    color: var(--dash-green);
    font-size: 0.7rem;
    font-weight: 700;
    letter-spacing: 0.05em;
    border-radius: 20px;
}
.feed-header__live-dot {
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: var(--dash-green);
    animation: livePulse 2s infinite;
}
@keyframes livePulse {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.3; }
}
.feed-header__date {
    font-size: 0.85rem;
    color: var(--dash-text-light);
    font-weight: 500;
}

/* ===== KPI Cards ===== */
.kpi-row {
    display: grid;
    grid-template-columns: repeat(5, 1fr);
    gap: 12px;
    margin-bottom: 24px;
}
.kpi-card {
    background: #fff;
    border-radius: 12px;
    padding: 16px;
    display: flex;
    align-items: center;
    gap: 12px;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
    transition: box-shadow 0.2s, transform 0.2s;
}
.kpi-card:hover {
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.08);
    transform: translateY(-1px);
}
.kpi-card__icon {
    width: 40px;
    height: 40px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1rem;
    flex-shrink: 0;
}
.kpi-card__icon--total {
    background: rgba(49, 107, 255, 0.1);
    color: var(--dash-blue);
}
.kpi-card__icon--in {
    background: rgba(34, 197, 94, 0.1);
    color: var(--dash-green);
}
.kpi-card__icon--out {
    background: rgba(49, 107, 255, 0.1);
    color: var(--dash-blue);
}
.kpi-card__icon--missed {
    background: rgba(231, 76, 60, 0.1);
    color: var(--dash-hangup);
}
.kpi-card__icon--avg {
    background: rgba(142, 155, 174, 0.12);
    color: var(--dash-gray);
}
.kpi-card__data {
    display: flex;
    flex-direction: column;
    min-width: 0;
}
.kpi-card__value {
    font-size: 1.35rem;
    font-weight: 700;
    color: var(--dash-text-dark);
    line-height: 1.2;
}
.kpi-card__label {
    font-size: 0.72rem;
    color: var(--dash-text-light);
    font-weight: 500;
    white-space: nowrap;
}

/* ===== Filter Tabs ===== */
.feed-filters {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    margin-bottom: 20px;
}
.feed-filters__tabs {
    display: flex;
    background: #fff;
    border-radius: 10px;
    padding: 3px;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
}
.feed-filters__tab {
    display: flex;
    align-items: center;
    gap: 5px;
    padding: 8px 14px;
    border: none;
    border-radius: 8px;
    font-size: 0.82rem;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.15s;
    background: none;
    color: var(--dash-text-light);
    font-family: inherit;
}
.feed-filters__tab:hover {
    color: var(--dash-text-dark);
    background: var(--dash-bg);
}
.feed-filters__tab.active {
    background: var(--dash-blue);
    color: #fff;
}
.feed-filters__tab i {
    font-size: 0.8rem;
}
.feed-filters__search {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 8px 14px;
    background: #fff;
    border: 1px solid var(--dash-border);
    border-radius: 10px;
    min-width: 200px;
    transition: border-color 0.2s;
}
.feed-filters__search:focus-within {
    border-color: var(--dash-blue);
}
.feed-filters__search i {
    color: var(--dash-gray);
    font-size: 0.85rem;
}
.feed-filters__search input {
    flex: 1;
    border: none;
    outline: none;
    font-family: inherit;
    font-size: 0.85rem;
    color: var(--dash-text-dark);
    background: transparent;
}
.feed-filters__search input::placeholder {
    color: var(--dash-text-light);
}

/* ===== Call Feed List ===== */
.feed-list {
    background: #fff;
    border-radius: 12px;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
    overflow: hidden;
}
.feed-list__date-header {
    font-size: 0.72rem;
    font-weight: 700;
    color: var(--dash-text-light);
    text-transform: uppercase;
    letter-spacing: 0.06em;
    padding: 14px 20px 6px;
    background: #fff;
}

/* Table header */
.feed-table-header {
    display: flex;
    align-items: center;
    padding: 10px 20px;
    border-bottom: 1px solid var(--dash-border);
    background: #fafbfd;
}
.feed-table-header .feed-col {
    font-size: 0.68rem;
    font-weight: 700;
    color: var(--dash-text-light);
    text-transform: uppercase;
    letter-spacing: 0.05em;
}

/* Column widths — shared between header and rows */
.feed-col--number { flex: 1; min-width: 0; display: flex; align-items: center; gap: 10px; }
.feed-col--user { width: 180px; flex-shrink: 0; display: flex; align-items: center; gap: 8px; }
.feed-col--date { width: 200px; flex-shrink: 0; display: flex; align-items: center; gap: 8px; }
.feed-col--listen { width: 70px; flex-shrink: 0; display: flex; align-items: center; justify-content: center; }
.feed-col--actions { width: 60px; flex-shrink: 0; display: flex; align-items: center; justify-content: center; }

/* Feed item row */
.feed-item {
    display: flex;
    align-items: center;
    padding: 10px 20px;
    transition: background 0.15s;
    cursor: pointer;
    position: relative;
}
.feed-item:not(:last-child)::after {
    content: '';
    position: absolute;
    bottom: 0;
    left: 20px;
    right: 20px;
    height: 1px;
    background: var(--dash-border);
}
.feed-item:hover {
    background: #f8fafd;
}

/* Direction icon */
.feed-item__icon {
    width: 32px;
    height: 32px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.85rem;
    flex-shrink: 0;
}
.feed-item--in .feed-item__icon {
    background: rgba(34, 197, 94, 0.1);
    color: var(--dash-green);
}
.feed-item--out .feed-item__icon {
    background: rgba(49, 107, 255, 0.1);
    color: var(--dash-blue);
}
.feed-item--missed .feed-item__icon {
    background: rgba(231, 76, 60, 0.1);
    color: var(--dash-hangup);
}

/* Number */
.feed-item__number {
    font-size: 0.85rem;
    font-weight: 600;
    color: var(--dash-text-dark);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

/* Avatar with initials */
.feed-item__avatar {
    width: 30px;
    height: 30px;
    border-radius: 50%;
    background: var(--dash-blue);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    color: #fff;
    font-size: 0.65rem;
    font-weight: 700;
}
.feed-item__avatar--empty {
    background: var(--dash-bg);
    color: var(--dash-gray);
    font-size: 0.85rem;
}
.feed-item__agent-name {
    font-size: 0.78rem;
    color: var(--dash-text-light);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

/* Date + duration */
.feed-item__date-text {
    font-size: 0.78rem;
    color: var(--dash-text-dark);
}
.feed-item__dur {
    font-size: 0.72rem;
    color: var(--dash-blue);
    white-space: nowrap;
}
.feed-item__dur i {
    font-size: 0.6rem;
}

/* Action buttons */
.feed-item__action-btn {
    width: 32px;
    height: 32px;
    border-radius: 8px;
    border: none;
    background: transparent;
    color: var(--dash-gray);
    font-size: 0.9rem;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.15s;
}
.feed-item__action-btn:hover {
    background: var(--dash-blue);
    color: #fff;
}
.feed-item--selected {
    background: rgba(49, 107, 255, 0.06);
}

/* Empty state */
.feed-list__empty {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 60px 20px;
    color: var(--dash-text-light);
}
.feed-list__empty i {
    font-size: 3rem;
    margin-bottom: 12px;
    opacity: 0.4;
}
.feed-list__empty p {
    font-size: 0.9rem;
}

/* ---- Extension Selector ---- */
.dash-extension-selector {
    padding: 8px 12px 12px;
}
.dash-extension-select {
    width: 100%;
    padding: 10px 14px;
    border: 1px solid var(--dash-border);
    border-radius: 10px;
    background: rgba(49, 107, 255, 0.06);
    color: var(--dash-blue);
    font-size: 0.82rem;
    font-weight: 600;
    font-family: inherit;
    cursor: pointer;
    appearance: none;
    -webkit-appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' fill='%23316BFF' viewBox='0 0 16 16'%3E%3Cpath d='M7.247 11.14 2.451 5.658C1.885 5.013 2.345 4 3.204 4h9.592a1 1 0 0 1 .753 1.659l-4.796 5.48a1 1 0 0 1-1.506 0z'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 12px center;
    padding-right: 32px;
    transition: border-color 0.2s;
}
.dash-extension-select:focus {
    outline: none;
    border-color: var(--dash-blue);
    box-shadow: 0 0 0 3px rgba(49, 107, 255, 0.1);
}
.dash-extension-select option {
    color: var(--dash-text-dark);
    font-weight: 500;
}

/* ---- SIP Status Indicator ---- */
.dash-sip-status {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 6px 12px;
    font-size: 0.7rem;
    font-weight: 500;
    color: var(--dash-text-light);
}
.dash-sip-status__dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: var(--dash-gray);
}
.dash-sip-status__dot.connected {
    background: var(--dash-green);
}
.dash-sip-status__dot.error {
    background: var(--dash-hangup);
}

/* ---- Responsive ---- */
@media (max-width: 1200px) {
    .kpi-row {
        grid-template-columns: repeat(3, 1fr);
    }
}
@media (max-width: 900px) {
    .dash-panel {
        display: none;
    }
    .dash-main {
        padding: 16px;
    }
    .kpi-row {
        grid-template-columns: repeat(2, 1fr);
    }
    .feed-filters {
        flex-direction: column;
        align-items: stretch;
    }
    .feed-filters__search {
        min-width: unset;
    }
}
@media (max-width: 640px) {
    .kpi-row {
        grid-template-columns: 1fr;
    }
}
/* ---- Welcome Popup ---- */
.dash-welcome-overlay {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0, 0, 0, 0.6);
    display: none;
    align-items: center;
    justify-content: center;
    z-index: 2000;
    transition: opacity 0.3s;
}
.dash-welcome-card {
    background: #fff;
    border-radius: 20px;
    padding: 40px 36px;
    text-align: center;
    width: 380px;
    max-width: 90vw;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.25);
}
.dash-welcome-icon {
    width: 72px;
    height: 72px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--dash-blue), #5b8def);
    display: flex;
    align-items: center;
    justify-content: center;
    color: #fff;
    font-size: 1.8rem;
    margin: 0 auto 20px;
}
.dash-welcome-title {
    font-size: 1.4rem;
    font-weight: 700;
    color: var(--dash-text-dark);
    margin-bottom: 12px;
}
.dash-welcome-text {
    font-size: 0.9rem;
    color: var(--dash-text-light);
    line-height: 1.6;
    margin-bottom: 28px;
}
.dash-welcome-text strong {
    color: var(--dash-text-dark);
}
.dash-welcome-btn {
    width: 100%;
    padding: 14px 24px;
    border: none;
    border-radius: 12px;
    background: var(--dash-blue);
    color: #fff;
    font-size: 1rem;
    font-weight: 700;
    font-family: inherit;
    cursor: pointer;
    transition: all 0.2s;
    box-shadow: 0 4px 12px rgba(49, 107, 255, 0.3);
}
.dash-welcome-btn:hover {
    background: var(--dash-call-btn-hover);
    transform: translateY(-1px);
    box-shadow: 0 6px 16px rgba(49, 107, 255, 0.4);
}

@media (max-width: 768px) {
    .dash-sidebar {
        width: 48px;
        min-width: 48px;
    }
    .dash-sidebar__logo {
        width: 32px;
        height: 32px;
        font-size: 0.9rem;
    }
    .dash-sidebar__icon {
        width: 36px;
        height: 36px;
        font-size: 1rem;
    }
}

/* ============================================
   Dashboard Sub-Navigation Tabs
   ============================================ */

.dash-tabs {
    display: flex;
    background: #fff;
    border-radius: 10px;
    padding: 4px;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
    margin-bottom: 24px;
    gap: 2px;
}
.dash-tabs__tab {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 10px 18px;
    border-radius: 8px;
    font-size: 0.85rem;
    font-weight: 600;
    color: var(--dash-text-light);
    text-decoration: none;
    transition: all 0.15s ease;
    white-space: nowrap;
}
.dash-tabs__tab:hover {
    color: var(--dash-text-dark);
    background: var(--dash-bg);
    text-decoration: none;
}
.dash-tabs__tab.active {
    background: var(--dash-blue);
    color: #fff;
}
.dash-tabs__tab.active:hover {
    color: #fff;
}
.dash-tabs__tab i {
    font-size: 0.9rem;
}

/* ============================================
   Dashboard Summary Row
   ============================================ */

.dash-summary-row {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 12px;
    margin-bottom: 24px;
}

/* ============================================
   Stats Bar Chart (CSS only)
   ============================================ */

.stat-bar-chart {
    display: flex;
    align-items: flex-end;
    gap: 8px;
    min-height: 160px;
    padding-top: 20px;
}
.stat-bar-col {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 4px;
}
.stat-bar-value {
    font-size: 0.75rem;
    font-weight: 600;
    color: var(--dash-text-dark);
}
.stat-bar {
    width: 100%;
    max-width: 40px;
    min-height: 4px;
    background: var(--dash-blue);
    border-radius: 4px 4px 0 0;
    transition: height 0.3s ease;
}
.stat-bar-label {
    font-size: 0.7rem;
    color: var(--dash-text-light);
    text-align: center;
}

/* ============================================
   Config: Scenario dots
   ============================================ */
.config-dot {
    width: 12px;
    height: 12px;
    border-radius: 50%;
    flex-shrink: 0;
}
.config-dot--open {
    background: var(--dash-green);
}
.config-dot--noanswer {
    background: #f59e0b;
}
.config-dot--closed {
    background: var(--dash-gray);
}
.config-greeting-box {
    background: var(--dash-bg);
    border-radius: 10px;
    padding: 16px;
}

/* ============================================
   Floating Call Button (call pages)
   ============================================ */
.dash-fab-call {
    position: fixed;
    bottom: 28px;
    right: 28px;
    width: 56px;
    height: 56px;
    border-radius: 50%;
    border: none;
    background: var(--dash-green);
    color: #fff;
    font-size: 1.3rem;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 4px 16px rgba(34, 197, 94, 0.4);
    transition: all 0.2s;
    z-index: 50;
}
.dash-fab-call:hover {
    background: #1db954;
    transform: scale(1.08);
    box-shadow: 0 6px 20px rgba(34, 197, 94, 0.5);
}

/* ---- Call Detail Panel ---- */
.call-detail-panel {
    position: fixed;
    top: 0;
    right: 0;
    width: 380px;
    height: 100vh;
    background: #fff;
    box-shadow: -4px 0 20px rgba(0, 0, 0, 0.08);
    z-index: 90;
    display: flex;
    flex-direction: column;
    transform: translateX(100%);
    transition: transform 0.3s ease;
    overflow-y: auto;
}
.call-detail-panel.open {
    transform: translateX(0);
}
.call-detail-panel__header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 16px 20px;
    border-bottom: 1px solid var(--dash-border);
}
.call-detail-panel__title {
    font-size: 1rem;
    font-weight: 700;
    color: var(--dash-text-dark);
    margin: 0;
}
.call-detail-panel__close {
    width: 32px;
    height: 32px;
    border-radius: 8px;
    border: none;
    background: transparent;
    color: var(--dash-gray);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
}
.call-detail-panel__close:hover {
    background: #f0f2f5;
}
.call-detail-panel__hero {
    display: flex;
    flex-direction: column;
    align-items: center;
    padding: 24px 20px 16px;
    gap: 6px;
}
.call-detail-panel__icon {
    width: 48px;
    height: 48px;
    border-radius: 12px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.2rem;
    margin-bottom: 8px;
}
.call-detail-panel__icon--in {
    background: rgba(34, 197, 94, 0.1);
    color: var(--dash-green);
}
.call-detail-panel__icon--out {
    background: rgba(49, 107, 255, 0.1);
    color: var(--dash-blue);
}
.call-detail-panel__icon--missed {
    background: rgba(231, 76, 60, 0.1);
    color: var(--dash-hangup);
}
.call-detail-panel__number {
    font-size: 1.25rem;
    font-weight: 700;
    color: var(--dash-text-dark);
}
.call-detail-panel__date {
    font-size: 0.8rem;
    color: var(--dash-gray);
}
.call-detail-panel__header-actions {
    display: flex;
    align-items: center;
    gap: 4px;
}
.call-detail-panel__header-btn {
    width: 32px;
    height: 32px;
    border-radius: 8px;
    border: none;
    background: transparent;
    color: var(--dash-gray);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.9rem;
}
.call-detail-panel__header-btn:hover {
    background: #f0f2f5;
    color: var(--dash-text-dark);
}
.call-detail-panel__quick-actions {
    display: flex;
    justify-content: center;
    gap: 12px;
    padding: 8px 20px 16px;
}
.call-detail-panel__action-btn {
    width: 44px;
    height: 44px;
    border-radius: 12px;
    border: 1px solid var(--dash-border);
    background: #fff;
    color: var(--dash-text-dark);
    font-size: 1rem;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.15s;
}
.call-detail-panel__action-btn:hover {
    background: var(--dash-blue);
    color: #fff;
    border-color: var(--dash-blue);
}
.call-detail-panel__tabs {
    display: flex;
    border-bottom: 1px solid var(--dash-border);
    padding: 0 20px;
    gap: 0;
}
.call-detail-panel__tab {
    flex: 1;
    padding: 10px 0;
    border: none;
    background: transparent;
    color: var(--dash-gray);
    font-size: 0.8rem;
    font-weight: 500;
    cursor: pointer;
    border-bottom: 2px solid transparent;
    transition: all 0.15s;
}
.call-detail-panel__tab.active {
    color: var(--dash-blue);
    border-bottom-color: var(--dash-blue);
}
.call-detail-panel__content {
    padding: 16px 20px;
    flex: 1;
}
.call-detail-panel__field {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 10px 0;
    border-bottom: 1px solid #f0f2f5;
}
.call-detail-panel__field-label {
    font-size: 0.8rem;
    color: var(--dash-gray);
}
.call-detail-panel__field-value {
    font-size: 0.85rem;
    color: var(--dash-text-dark);
    font-weight: 500;
}
/* History list */
.cdp-history-list {
    display: flex;
    flex-direction: column;
}
.cdp-history-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 0;
    border-bottom: 1px solid #f0f2f5;
}
.cdp-history-item__icon {
    font-size: 1rem;
    width: 24px;
    text-align: center;
    flex-shrink: 0;
}
.cdp-history-item__avatar {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    background: #f0f2f5;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.9rem;
    color: #999;
    flex-shrink: 0;
}
.cdp-history-item__info {
    flex: 1;
    font-size: 0.82rem;
    color: var(--dash-text-dark);
    min-width: 0;
}
.cdp-history-item__date {
    font-size: 0.72rem;
    color: var(--dash-gray);
}
.cdp-history-item__time {
    font-size: 0.78rem;
    color: var(--dash-gray);
    flex-shrink: 0;
}
/* Flow timeline */
.call-detail-panel__flow {
    display: flex;
    flex-direction: column;
    gap: 0;
}
.cdp-flow-step {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    position: relative;
    padding-bottom: 20px;
}
.cdp-flow-step:last-child {
    padding-bottom: 0;
}
.cdp-flow-step:not(:last-child)::before {
    content: '';
    position: absolute;
    left: 17px;
    top: 36px;
    bottom: 0;
    width: 2px;
    background: #e5e9ef;
    border-style: dashed;
}
.cdp-flow-step__icon {
    width: 36px;
    height: 36px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.85rem;
    flex-shrink: 0;
}
.cdp-flow-step__icon--out {
    background: rgba(49, 107, 255, 0.1);
    color: var(--dash-blue);
}
.cdp-flow-step__icon--in {
    background: rgba(34, 197, 94, 0.1);
    color: var(--dash-green);
}
.cdp-flow-step__icon--answer {
    background: #f0f2f5;
    color: var(--dash-text-dark);
}
.cdp-flow-step__icon--hangup {
    background: rgba(231, 76, 60, 0.1);
    color: var(--dash-hangup);
}
.cdp-flow-step__icon--missed {
    background: rgba(231, 76, 60, 0.1);
    color: var(--dash-hangup);
}
.cdp-flow-step__text {
    font-size: 0.82rem;
    color: var(--dash-text-dark);
    padding-top: 8px;
}
.cdp-flow-step__text strong {
    font-weight: 600;
}

/* Inline Recording Player (inside detail panel) */
.cdp-player {
    padding: 4px 0;
}
.cdp-player__controls {
    display: flex;
    align-items: center;
    gap: 10px;
}
.cdp-player__play {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    border: none;
    background: transparent;
    color: var(--dash-text-dark);
    font-size: 1.1rem;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}
.cdp-player__play:hover {
    color: var(--dash-blue);
}
.cdp-player__slider {
    flex: 1;
    -webkit-appearance: none;
    appearance: none;
    height: 4px;
    border-radius: 2px;
    background: #e5e9ef;
    outline: none;
    cursor: pointer;
}
.cdp-player__slider::-webkit-slider-thumb {
    -webkit-appearance: none;
    width: 12px;
    height: 12px;
    border-radius: 50%;
    background: var(--dash-text-dark);
    cursor: pointer;
}
.cdp-player__time {
    font-size: 0.8rem;
    color: var(--dash-gray);
    min-width: 38px;
    text-align: center;
    flex-shrink: 0;
}
.cdp-player__speed {
    border: none;
    background: transparent;
    color: var(--dash-gray);
    font-size: 0.8rem;
    font-weight: 600;
    cursor: pointer;
    padding: 2px 4px;
    flex-shrink: 0;
}
.cdp-player__speed:hover {
    color: var(--dash-text-dark);
}
.cdp-player__download {
    color: var(--dash-gray);
    font-size: 0.9rem;
    cursor: pointer;
    display: flex;
    align-items: center;
    flex-shrink: 0;
}
.cdp-player__download:hover {
    color: var(--dash-text-dark);
}
.cdp-player__empty {
    text-align: center;
    padding: 40px 20px;
    color: var(--dash-gray);
    font-size: 0.85rem;
}
.cdp-player__empty p {
    margin: 0;
}
.cdp-player__empty i {
    display: block;
    font-size: 2rem;
    margin-bottom: 8px;
    opacity: 0.4;
}
/* Call ID Footer */
.call-detail-panel__footer {
    margin-top: auto;
    padding: 12px 20px;
    background: #f5f7fa;
    border-radius: 10px;
    margin: auto 16px 16px;
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 0.75rem;
}
.call-detail-panel__callid-label {
    color: var(--dash-gray);
    font-weight: 500;
}
.call-detail-panel__callid-value {
    color: var(--dash-text-dark);
    font-family: monospace;
    font-size: 0.72rem;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    flex: 1;
}
.call-detail-panel__callid-copy {
    border: none;
    background: transparent;
    color: var(--dash-gray);
    cursor: pointer;
    font-size: 0.8rem;
    padding: 2px;
    flex-shrink: 0;
}
.call-detail-panel__callid-copy:hover {
    color: var(--dash-text-dark);
}