Every call, answered by the right person
Distribute incoming calls across your team with intelligent routing patterns. No call goes unanswered.
Get startedChoose how calls ring
Ring everyone at once, rotate through agents one by one, or prioritize the person who's been idle longest. Pick the strategy that fits your team.
- Simultaneous ring (ring all)
- Round-robin rotation
- Longest idle first
Organize your team into groups
Create groups for sales, support, billing, or any other department. Each group can have its own ring strategy and members.
- Unlimited team groups
- Per-group ring strategy
- Agent availability status
Fallbacks when no one answers
If nobody picks up, route the call to voicemail, another group, or an external number. Set timeout rules so callers are never left hanging.
- Voicemail after timeout
- Cascade to another group
- Forward to external number
Who uses call distribution?
Sales teams
Distribute inbound leads evenly so every rep gets a fair share of opportunities.
Support departments
Route customer calls to available agents with tiered escalation paths.
Small teams
Ring everyone's phone at once so the first available person answers the call.
Never miss a call again
Set up call distribution for your team and ensure every call gets answered.
Get started free